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General Info & How To

How do you offer such low prices?
I just opened a new account, what documentation do I need to order checks?
Don't I have to order from my bank?
What payment methods are accepted?
How long does it take to get my checks?
Why don't you print for foreign accounts?
How do I reorder checks online?
How do I reorder checks through the mail?
What should I do if I know there are changes occurring at my bank?
What is your customization policy?
Where do I get the pricing I see in ads?
Why are premium checks priced higher than standard checks?
Where can I see fonts and logos earlier?
Can I order online for just accessory items?
How many lines of information are allowed on checks?
Is it possible to print a five-digit check number?
What are the dimensions of your personal checks?
Are the colors on the web site accurate?

FraudArmor Check Protection

What is FraudArmor?
What does "fully managed" mean?
Does FraudArmor apply to both personal and business?
What is the process to submit a fraud?
How can I learn more about FraudArmor?

Service After the Sale

Help with a placed/received order
Why were my checks lighter in color than I expected?
May I return an unopened box of checks for a refund or credit?
Did the order I just placed go through?
I received only part of my order. When will the rest arrive?
Will my entire order ship with the same delivery?
The checks I received have different numbers on them than what I submitted with my online order. Are they okay to use?
Can I change/cancel my order online?

1. Prices Return To Top
  • How do you offer such low prices? By keeping our company costs low, Best Value Checks is able to offer you attractive designs at low prices. We are able to process orders faster and assist our customers more quickly by providing convenient online ordering and by servicing our customers via e-mail. We turn our savings around to you, our valued customer by offering up to 75% off bank check prices. Best Value Checks is proud to offer you the Best Value on every design, everyday. We know you will be pleased with your order and look forward to building a lasting relationship for all of your check product needs.


2. Changes Return To Top
  • Can I change or cancel my order online? Our computer systems automatically route many orders to be produced immediately. Due to the efficiency of our systems, you are not able to make changes or cancel your order after it has been submitted.
  • May I return an unopened box of checks for a refund or credit? Because your checks are personalized, we cannot return them to stock. Best Value Checks wants to offer you great savings on bank checks; therefore we can only give refunds on quality issues or if we have made a mistake with bank account information. Best Value Checks is not responsible for customer grammatical errors; please ensure that personalization information is correct before submitting your order. Please email our customer service department via our Contact Us page with any questions or concerns.


3. Order Tracking Return To Top
  • Did the order I just placed go through? Within 24 hours you should receive a confirmation at the e-mail address you provided. If you do not, it is possible that the e-mail address was entered incorrectly or that your order was not received. Check the status of your order via our Order Status tool.
  • I received only part of my order. When will the rest arrive? If you selected Secure TrackSM delivery, your check boxes will be shipped together, with any accessories arriving separately. NOTE: If you selected non-trackable mail for check delivery, it is not uncommon for the check boxes to become separated in the postal process by as much as ten business days.
4. Ordering Info Return To Top


5. Pricing Return To Top
6. Products Return To Top


7. What is FraudArmor?

FraudArmor offers its customers Fully Managed Identity Fraud Recovery services which include: Lost Document and Lost Wallet Assistance; optional Internet Monitoring Services with activation; check replacement; and may advance funds for losses from your checking account, up to $25,000 (that will later be credited back to FraudArmor by the Financial Institution), based upon a fraudulent act that involves a check or checks from an eligible check order or any other type of identity theft. FraudArmor provides a certified Resolution Specialist to guide you in the management of the identity theft recovery process and assist with replacing critical documents that are lost, stolen, or destroyed (e.g. professional licenses, passports, birth certificates). In addition, FraudArmor provides an optional proactive Internet Monitoring with activation for up to 13 personal or business credentials to detect potential fraud occurring on high-risk internet sites such as black market, secret chat rooms, and underground forum sites. FraudArmor service is available for up to one year from the date your check order is shipped or until your use of the last check in your check order, whichever comes first.

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8. What does "fully managed" mean?

Fully managed means that in addition to advising customers on the best procedures to help prevent fraud or to respond to a fraud event, a Resolution Specialist can also act on behalf of customers by obtaining an executed limited power of attorney form.

If you suspect you are the victim of identity fraud, you will be assigned to a professional Resolution Specialist. Your Resolution Specialist will:

  • Securely deliver, via overnight mail or electronically, the required documentation to begin the Fully Managed Recovery process.
  • Work under the authority of your Limited Power of Attorney to deal directly with the Financial Institution and/or 3 credit bureaus.
  • Perform research and fraud remediation on your behalf, as needed, until the fraud has been resolved.
  • Provide 12 months of regular follow-up and one-bureau credit monitoring once the recovery case is completed/closed.

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9. Does FraudArmor apply to both personal and business?

Yes, FraudArmor works for both personal and business accounts.

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10. What is the process to submit a fraud?

Step 1: Call 1-866-923-0452, 24 hours a day, 7 days a week to speak with a FraudArmor representative. A Resolution Specialist will be assigned to you and will be available Monday through Friday, 8:00 am to 8:00 pm Eastern Time.

Step 2: Your Resolution Specialist will provide and help you complete the paperwork needed to begin your fraud remediation.

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11. How can I learn more about FraudArmor?

Please go to for more information about the services and a complete list of terms and conditions.

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P.O. Box 351170, New Braunfels, TX 78135

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